AyuNitya Support & Troubleshooting
Find solutions to common questions, understand app features, or contact our support team.
General & Technical Support
Have an issue with habits, sync, or app performance? Send our technical team an email.
Privacy & Account Deletion
Inquiries regarding your personal data, data erasure requests, or privacy disclosures.
Step-by-Step Troubleshooting Guides
Google Sign-In & Account Linking
What to do if you see "Account exists with different credentials": If you previously registered using an email and password, signing in with Google using that same email requires one-time account linking for your security.
- Sign in first with your email and password.
- Go to Settings > Account & Security.
- Tap Link Google Account to securely associate your Google identity.
Profile Picture & Avatar Selection
AyuNitya utilizes Android's secure system Photo Picker:
- To upload a photo, tap your avatar in the Profile Screen and choose Choose from Gallery.
- If you sign in with Google and do not upload a custom photo, your Google avatar is automatically displayed.
- To revert back to your Google photo or default avatar, select Remove Custom Photo.
Switching Language (English / Hindi / Punjabi)
You can switch languages at any time without recreating your account or losing habits:
- Open the Navigation Drawer from the top-left menu icon.
- Select Language Settings (भाषा / ਭਾਸ਼ਾ).
- Choose English, हिंदी (Hindi), or ਪੰਜਾਬੀ (Punjabi) and tap Continue.
- The app will immediately refresh into your chosen language, including educational articles.
Daily Dinacharya Habit Notifications
Reminders are scheduled locally on your device for battery efficiency and privacy:
- Ensure notifications are enabled in your device system settings: Settings > Apps > AyuNitya > Notifications.
- In the app, toggle Daily Routine Reminders to ON under Account Settings.
- When editing a habit, choose an optional notification time and ensure your active days are checked.
Deleting Your Account and Personal Records
You can permanently delete your account and all associated personal data directly within the app under Profile > Delete Account, or through our public Account Deletion Page.
Tips When Contacting Support
When emailing support@ayunitya.com, please mention:
- Your device model and Android OS version.
- Your app version (e.g., 1.0.0).
- Your preferred language setting (English, Hindi, or Punjabi).
- A brief description of what you were doing when the issue occurred.